Wednesday, April 30, 2008

If this is Wednesday........

I should be organized. Suitcase and carryon on the bed are pretty much packed, their little lids gaping in case I should think of something else really important. Wasted a lot of time on Monday trying to let Mastercard know that I was taking their little card with me to Europe. The toll-free number connected me with a lovely computer-generated lady-ish voice who could not tell that "correct" or "OK" was the same as "yes." And a lot of other stuff. No menu item (press "1" for .....) indicated a notification of leaving the country. Finally, was put in the queue for a real person, and was told that the wait time is currently "in excess of 30 minutes." After 30 minutes I hung up.
So then I went to the Mastercard website. There I wasted more time navigating the thousand or so click-on options, none of which I needed. Yesterday I went to the bank and got the receptionist to call for me and notifiy whoever that the card was going to be in Austria, Germany and the Czech Republic. It took 2 minutes, and I got to talk to the real person at the other end of the BMO's private line, to verify my existence. Almost didn't work, though, as one of the questions was "how long have you had this Mastercard?" and I replied "oh, about 25 years" when it has actually been 33!!!!! He didn't ask how much money has gone through that account.

No comments: